Amer Centers have been set up all around the emirate to help citizens of Dubai perform a range of transactions and paperwork linked to government agencies. Earlier, there were a variety of private centers offering these services, but unlike Amer Centres, they were not directly supervised by the government.
People have to attend the General Directorate of Residency and Foreigners Affairs Dubai (GDRFA) headquarters to submit applications after completing paperwork at such private facilities. The majority of the various government services are now readily requested thanks to the creation of Amer centers, which are under the control of GDRFA. Filling out an application and submitting it in one location saves time and improves productivity. Although these facilities are privately held, they are regularly observed and must adhere to tight government regulations.
Amer Centers are a component of a bigger initiative by the UAE government to improve the effectiveness of governmental operations.
DUBAI AMER CENTRES
The goal of creating Amer Centres was to reduce inefficiencies and eliminate unnecessary activities. These facilities are run by employees who have undergone extensive training. The skilled personnel employs smart technology, and the goal is to do over 6,000 transactions in a single day’s work. Furthermore, visitors can use self-service kiosks to expedite the procedure.
SERVICES AT THE AMER CENTRE
Amer Centres provide a variety of services to both UAE nationals and residents.
Services for passports
Passport applications for UAE nationals may be made at the Amer Centre. Furthermore, if your passport has expired or is about to expire, you may renew it at the Amer Centre.
Visa Assistance
Residents of Dubai can apply for visa renewals and entrance permits at the Amer Centre. Furthermore, visa cancellation services are available at the institution.
Documentation from the Road and Transport Authority
You may renew your driver’s license online at any of the locations. Furthermore, car registration and permit renewals are available at the Amer Centre.
Health Care Services
By visiting any nearby Amer Centre, you may apply for occupational health card services as well as health insurance services.
Services for Emirates ID
You may get an Emirates ID and other services at any Amer Centre.
Tax Administration
If you own a business or want to start one soon, you may register for VAT at any Amer Centre.
Police Clearance Certificates in Dubai
Police clearance certificates are required for various employment or documents. To apply, go to any Amer Centre.
Services for Typing
Amer Centres can also help with typing services. Foreign residents are frequently required to have their papers translated for official purposes. The old typing centers in Dubai have been replaced with Amer typing centers. Amer typing centers are far more effective.
Furthermore, Amer Centres assist clients in filling out forms, translating or attesting papers, providing PRO services, and providing counsel on any paperwork issue. They cater to both people and businesses.
In brief, Amer Centres now provide services that were formerly provided by Dubai Courts, the Dubai Municipality, and the Department of Economic Development. It has become a convenient location for people to fill out and submit applications.
DUBAI AMER CENTRE MONITORING SYSTEM
Immigration authorities may view all applications made at Amer Centres using a smart technology. Any problems are detected and authorities are immediately alerted. Any application that is denied due to missing papers or typos is immediately detected. Since the establishment of Amer Centres, the percentage of mistakes, particularly in typing (or translation), has dramatically decreased.
The government also monitors the services provided at these centers. Mystery shoppers are sent to determine whether or not the objectives for space, customer service, employee training, hygiene, and Emiratisation have been fulfilled. Failure to comply with the rules results in a fine. A incentive system based on consumer feedback is also in place for centers.
ESTABLISHMENT AND MANAGEMENT OF AN AMER SERVICE CENTRE
Local investors must submit an application to the government authorities in order to open a new Amer Centre. Before any license is given, several standards involving staff training, equipment, space, and design must be satisfied. After going through this process, permission is obtained to open a center.
The government considers Amer Centres to be a service provider. As a result, investors are advised to sell their services in order to grow their clientele. The goal is to encourage competition among these centers.
MOBILE APP FOR AMER CENTRE
Last year, the GDRFA created an Amer smart app to make the procedure easier for Dubai residents. They may use the app to begin the application process and schedule appointments from the comfort of their own homes. It’s available on Google Play and the App Store.
Customers can select a service, provide the necessary documentation, and receive a token. The app will direct them to the nearest Amer Centre and schedule an appointment for them. Customers may go to the center and complete their purchase without having to wait in line.
When it comes to the nearest facility, the app will send you to the one with the least amount of traffic. Furthermore, if you have successfully completed the application, you will not need to bring a paper copy of your documents to the center. Amer clever app simplifies your life.
AMER CENTRE OFFICES
At the start of the year 2019, seventy Amer Centres were active. So you may use the Amer Centre app to find Amer Centre locations, or put Amer Centre near me into your browser’s search bar and press enter. You may also find Amer center hours on their own websites.
Applications for government services have never been easier to submit. If you want to apply for a long-term UAE visa, a real estate UAE visa, or a new UAE work permit, Amer Services Centre can help you.
