Dubai is second to none when it comes to high living standards, world-class transportation, and an eclectic public. The city of skyscrapers has established itself as a top living, working, and visiting destination. This fame, however, was not achieved overnight; it is the product of hard effort, people-friendly initiatives, and adherence to modern technological standards. Dubai continues to give services to its residents and visitors in order to lighten the strain. The most recent addition is Dubai Electricity and Water Authority (DEWA) bill payment via Whatsapp.
We will go through how to pay your DEWA bill using Whatsapp and the benefits of doing so in detail.
ABOUT DEWA
DEWA is in charge of connecting city residents to utility services. Whether you reside in a Dubai home for rent or own one, a DEWA connection is required to access utilities.
Residents must create a DEWA account and apply for connections in order to receive energy, water, sewerage, or housing costs. DEWA also offers a variety of bill payment solutions to make life easier for all of its customers.
DEWA BILL PAYMENT VIA WHATSAPP
DEWA was the first government organization in the UAE to receive a verified Whatsapp account in 2019. DEWA has launched many initiatives to expand its service offerings and make procedures more user-friendly. The DEWA app, for example, is one of the services that facilitates transactions and account processing.
Furthermore, bill payment is one of several options provided through the DEWA Whatsapp service.
Let’s go over how to pay your DEWA bill using Whatsapp in detail.
STEP 1: INCLUDE THE DEWA NUMBER IN YOUR CONTACTS.
To add a contact to Whatsapp, first add the number to the phonebook. Add DEWA’s phone number (+971-4-6019999) to your phone’s memory.
STEP 2 – ON WHATSAPP CHAT, TYPE HELLO
If you refresh your Whatsapp contacts, you will see DEWA’s name on the list. Select the contact and type ‘Hello’.
The system will respond immediately with one of the following options:
- Consumer
- Builder
- Partner
- Supplier
- Student
- About us
- Contact us
STEP 3 – CHOOSE THE BEST OPTION
Option 1 is for consumers who wish to pay utility bills. Send the message by typing ‘1’. The following responses will provide you with service options:
8. Bill Payment
9. Pay for a friend
10. Track Application
11. View bill
12. Track electricity/water connection
Send the message after typing ‘8’ for bill payment.
STEP 4 – CLICK ON THE LINK
The DEWA Whatsapp account will create a link for bill payment processing. Go to the website to view the alternatives for completing DEWA bill payment using Whatsapp.
ADDITIONAL SERVICES AVAILABLE VIA DEWA WHATSAPP ACCOUNT
DEWA Whatsapp services go beyond bill payments. Along with programs like as the DEWA smart living initiative, the government organization guarantees that consumers may access a wide range of services from a single platform.
You may use the tool to pay your DEWA bill via Whatsapp or for any of the services listed below:
- Billing
- Smart Response
- Supply Management
- Track Service Requests
- Consumption Management
- Methods of Payment
- Pay for a Friend
- Refund Service
- Tariff Calculator
- Slab Tariff
- Auto Pay
- Billing Transaction History
When using any of these services, have your account number available. Furthermore, some services, such as overdue dues and unit usage statistics, can be fulfilled totally using Whatsapp.
Some services, however, such as transferring your DEWA account or terminating your power connection, are not yet available via the Whatsapp service.
This is all you need to know about paying your DEWA bill using Whatsapp. The artificial intelligence (AI) smart system is a 24-hour service that was established to help consumers with billing and other account-related activities.
A link to the related page will be provided for each service you pick. Examine the options, follow the instructions, and choose the payment methods you want to use.
With the simplicity of services provided by the government, Dubai as a whole continues to rise in the ranks. Check out these DEWA billing service choices, in addition to the Whatsapp bill payment service, to learn about all other ways to pay your power bills.
