Dubai Rental Dispute Center: How to File a Complaint in Dubai?

Dubai real estate and property laws in 2023
tenant or a landlord

When a landlord and tenant have a disagreement that cannot be addressed by peaceful talk, the matter frequently ends up in a “legal dispute.” The Rental Dispute Center Dubai resolves such cases.

The Rental Dispute Center Dubai operates in the same manner as the Dubai Courts, but with a focus on property and rental issues, notably disagreements between tenants.

What is the best time to file a case at the Dubai Rental Dispute Centre?

The Dubai Land Department has put in place processes to help:

  • Tenants
  • Landlords
  • Buyers
  • Sellers

Even so, there are times when contractual rights are breached. The first step in such instances is to seek a solution that is mutually beneficial to all parties concerned.

Even so, there may be instances where both the landlord and the renter have exhausted all dialogue and compromise possibilities. In such instances, it is required to submit a case with the Dubai Land Department’s rental dispute center (DLD).

The DLD established the center to aid in the settlement of landlord-tenant disputes.

Except for financial concerns such as lease contracts financing and renting disputes in free zones such as JAFZA and DMC, the centre’s committee evaluates all cases of disagreement.

The most often filed complaint is against landlords who impose unjustified rental increases in contravention of Dubai’s Rental Increase Regulations.

Nonetheless, in rare situations, landlords may be required to submit complaints against their renters.

What are the requirements for filing a rental dispute in Dubai?

Before starting a rental dispute, it is critical to obtain all of the essential paperwork, including original copies if available. Typically, the following papers are required:

  • Passport and visa for non-UAE residents.
  • Emirates ID for UAE residents.
  • Ejari Certificate.
  • Recent DEWA bills.
  • Title deed and passport copy of the landlord.
  • Copies of any correspondence related to the disagreement.
  • Receipt for rental deposit.
  • Copies of checks issued to the landlord.

In Dubai, how do I file a rental dispute?

Step-by-Step Instructions

Understanding the city’s rental rules is critical when dealing with a rental issue in Dubai. Before considering legal action, it is critical to properly examine the Dubai Tenant Law. This new legislation has resulted in the introduction of rigorous rental agreement requirements in Dubai.

Step 1: Whether you are a tenant or a landlord, the first step in settling a dispute is to comprehend the RERA Act. Filing a rental dispute with the Rental Dispute Center Dubai solely on the basis of your assumptions is insufficient.

If you are not knowledgeable enough with the law to manage the situation on your own, it is preferable to get legal counsel.

Step 2: The best way is to notify the other side and work out a solution. After you have an understanding of the legislation that supports your RERA complaint, you should advise the other party of your legal position.

Step 3: It is advised that you talk with the other side and come to an agreement. It is best to advise the other party of your legal position after you have a thorough knowledge of the legislation backing your RERA complaint.

Step 4: If the negotiations fail, you can register a complaint with the Dubai Rental Dispute Center. If you are unable to reach an agreement with your landlord, you may file a formal complaint with the Rental Dispute Center Dubai. The center was formed to guarantee that any disputes between landlords and tenants are addressed as quickly as possible.

When a dispute is brought to the committee’s notice, it considers all parts of the case, with the exception of situations involving financial concerns, such as leasing contract financing or disputes in free zones.

Landlord and Tenant Relationship

What Is the Cost of Filing a Rental Dispute?

Some payments must be made in order to launch a rental dispute with your landlord. The fees you must pay are determined by the following factors:

  • You must pay 3.5% of the yearly rent to submit a complaint, with a minimum charge of AED 500 and a maximum price of AED 20,000.
  • You may additionally have to pay roughly AED 210 per page for document translation expenses if required. You will also be charged an administrative fee of about AED 110.

How Do I Resolve a Rental Dispute in Dubai?

Landlord-tenant disputes may be difficult and stressful for everyone concerned. In these cases, consulting with a rental dispute lawyer in Dubai may help you grasp each party’s legal rights and the available solutions.

The lawyer’s purpose is to assist the other side in reaching a fair, speedy, and successful resolution.

If additional legal action is necessary, a real estate lawyer in Dubai may represent your interests during the arbitration or legal procedure and work hard to reach a favorable conclusion.

Dubai Rental Dispute Case Resolution:

In the case of a dispute, the Rental Dispute Center Dubai ensures that each side has an equal opportunity to express their viewpoint. Hearings are normally held in Arabic, although individuals who do not speak the official language of the UAE will be assisted by an interpreter.

Step 1: Settle

During this stage, the landlord and tenant meet to try to resolve their tenancy disagreement issue, but first a complaint must be made with the Rental Disputes Center Dubai.

To file a tenancy dispute case in Dubai, an application with all relevant papers must be filed to the customer service desk at the Rental Dispute Center Dubai.

The original “Rental Dispute Center Dubai” application, original copy of the petition, two certified copies of the petition, existing tenancy contract, trade license (if applicable), complainant’s passport copy, and power of attorney are all required papers (if applicable).

Fees must be paid at the RDC’s finance center after the necessary requirements have been filed.

A receipt will be issued, as well as the date of the first court in the tenancy dispute case. The fees are 3.5% of the yearly rental charge, up to a maximum of AED 10,000, plus the cost of a local newspaper advertisement (in case the defendant does not appear) and additional costs such as expert advice.

Step 2: First Instance Hearing

If the dispute could be addressed during the initial session with the Arbitration Department, this stage is required. The court will next hear both parties’ allegations, which are presented to the judge in a memorandum.

Step 3: Submitting an Appeal

For disputes over AED 50,000, real estate lawyers in Dubai can file an appeal with the Court of Appeal within 15 days of the verdict being announced. It is vital to remember that this step is only relevant if the prior stage’s verdict was not satisfied.

Step 4: Application to the Court of Cassation

If the value of a tenancy dispute case in Dubai is at least AED 330,000, an appeal can be filed with the Court of Cassation within 30 days following the Court of Appeal’s decision.

Step 5: Award collection

A party with a favourable verdict might employ legal remedies to compel the opposing side to settle the tenancy dispute matter. Except for disputes involving financial lease contracts or rent disputes that arise within Dubai’s free economic zones, the Rental Dispute Center Dubai has the jurisdiction to handle rental disputes in Dubai.

The most typical problems between landlords and tenants in Dubai involve nonpayment of rent, unjustified rent increases, and landlords turning off necessary utilities to tenants in an attempt to compel them to leave.

In Dubai, both the landlord and the tenant have the right to bring a tenancy dispute case, and the complainant must present evidence of correspondence between the parties to support their allegation.

Frequently Asked Questions(FAQS)

In Dubai, where do I file a complaint against a landlord?

To file a complaint against a landlord in Dubai, you need normally to contact either the Real Estate Regulatory Agency (RERA) or the Rental Dispute Center Dubai.

What really is the Dubai Rental Dispute Center?

The Rental Dispute Center Dubai is a government agency established to settle disputes between landlords and renters. Its major goal is to assist rental property resolutions, which might vary from rent increases, security deposits, and maintenance difficulties to evictions.

This article is only offered for educational purposes, providing a general understanding of its material, including relevant laws and regulations, and is not meant to provide specific legal advice. The Blog is not meant to take the place of qualified guidance from a licensed professional.

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